Before joining Future Proof Learning, Barbara worked in finance. This helped develop her understanding of the importance of high standards of customer service and the need to operate commercially.
She has extensive experience in building effective client relationships using a variety of media.
As an organisation where the team spend much of their time out working with clients, it is essential that Barbara provides a highly responsive help and support service to the team. This includes planning and organising events and workshops, diary management, invoicing and branding and designing training materials.
Areas of expertise include:
- Contract Management
- Events planning
- Financial analysis
- Personality questionnaires
- Project management
- Customer service
- Travel and accommodation booking