Before joining Future Proof Learning, Sunna worked in property lettings and retail. This helped develop her understanding of the importance of high standards of customer service and the need to operate commercially. She has also worked extensively in the 3rd sector for Fischy Music, learning how to market new and different products and services in highly innovative ways, using emerging technologies to great effect. This has been a major asset for Future Proof Learning as we have evolved.
She has extensive experience in building effective client relationships using a variety of media.
As an organisation where the team spend much of their time out working with clients, it is essential that Sunna provides a highly responsive help and support service to the team. This includes planning and organising events and workshops, diary management, invoicing and branding and designing training materials.
Areas of expertise include:
- Events planning
- Financial analysis
- Customer service
- Travel and accommodation booking