Think Tank – Autumn 2018
Welcome to the 4th edition of Think Tank. Is that really 4 already? In this issue, we will be covering some exciting new initiatives that we have been working on and also welcoming some new members to our growing team.
Is Gamification the future of learning?
Those of you who are Bruce Springsteen fans (and there must be a few) may recall he was once described as the future of rock ‘n’ roll. He may have been back then, but in our industry the new rock star of learning is here and it’s called ‘gamification’.
It’s a mix of virtual games, competitions and challenges, simulations and activities to make learning more fun, memorable and longer lasting. We have entered into a partnership to run the “Rocket” business simulation game and are very excited about the possibilities this offers. Rocket is a new on-line platform that offers teams and individuals dynamic experiential learning in rich and challenging ways to understand how business and organisations work. We are the only re-seller of this technology in Scotland and one of only 3 so far in the UK.
We are planning a full launch in early January, allowing clients the opportunity to try this out for themselves. Want to know more? Please get in touch at firstname.lastname@example.org.
Is your team high performing – or going through the motions?
In the past few months, we have been approached by a number of clients to help them address some of their teams that have become “stuck”, or who have lost the edge from their performance and motivation. Sometimes the team members recognise this themselves and at other times, it’s the manager who initiates the discussion. It’s sometimes difficult to determine the reasons for the loss of focus. It may be due to change not being managed well, or it could be due to long running disagreements that have not been resolved or have suddenly escalated. Occasionally, it’s because someone new has taken over and the issues have suddenly come to light. In each case, the secret is to go in with eyes wide open and to build trust with all parties – not an easy task. By definition, the issues are not usually easy to identify and consequently, the solutions are not the same in each case either. Every situation has required a different solution which has been great for taxing our capacity to innovate and co-create, rather than reach for a stock response off the shelf.
We have really enjoyed the challenges brought forward by both managers and team members alike and would be delighted to assist any clients who are facing similar issues. Please contact us at email@example.com
Future Proof Learning Expands its Team
Over the Spring & Summer, we have seen demand grow quite rapidly, despite the continuing uncertainty over Brexit and the impact of austerity in the public sector. This has meant that we have added 2 new members to our team. These are:
David Maltman – David joins from the FM sector, where he ran a contact centre in a major hospital. He brings experience of team leadership, performance management, managing change and customer service.
Barbara Maltman – Barbara joins us from Banking, where she worked in business support for taxation and supply chain services. She has supported senior managers and managed complex procurement arrangements.
Transformational Change – do you get yours the right way round?
In addition to taking on the Rocket licence, we have also been appointed lead training partner for the Outcome Delivery Network (ODN). This prestigious network of business and change consultants works extensively across the UK, providing support to clients who need to improve efficiency and reduce costs through major transformations. The process they use is called Assured Outcome Delivery or AOD for short. It is based on an analytical methodology called D4, invented by Alan Fowler. The process takes an entirely different route to change instead of planning like all projects working from left to right. First we define the expected outco
me with precision and embed it together with the expected date. These are then concreted in and no change or slippage is allowed. The method then works back (right to left) to the start date and point through a series of milestones that are similarly rigorously defined and concreted in. Unlike most if not all, other methods, the benefits realisation is very clear and explicit as well as tracked in pure cash terms at each milestone.
The benefits captured by this unique process are extremely impressive and the outcomes achieved usually far exceed client expectations and enable much greater use of resources and assets. If you need some assistance in making greater use of your existing or future budget, why not contact us at firstname.lastname@example.org
Rocket Simulation Launch – mid January, details to follow
We have bookings available for our Managers Toolkit and Pi2 courses. Both of these have been growing in popularity and are proving a big hit with clients and delegates.
For more information or to book a place, please see our events page – we’d be delighted to welcome you to one our programmes and future proof your learning!