Coaching, Management Development & Training Case Studies
EDCH- Supporting Edinburgh Dog and Cat Home’s Management Team
For 140 years, Edinburgh Dog and Cat Home has been there for dogs and cats in need. The charity works tirelessly to keep loving homes whole by providing food and advice through Pet Food Banks and Pet Care Clinics. When that’s not possible, they take in animals and give them the best possible care – from veterinary support to training and enrichment – to prepare them for their future families.
SkyeSkyns Case Study
SkyeSkyns is a family-run business, based on the Isle of Skye, producing premium sheepskin products, home accessories and clothing. As a growing organisation rooted in its local community, they pride themselves on craftsmanship, sustainability and a supportive workplace culture.
SOSE - Building Practical Training Resources, Suitable for Numerous Businesses
South of Scotland Enterprise (SOSE) wanted to make the Scottish Government’s Fair Work First policy more than just words on a page. They needed practical, accessible training resources that would resonate with the region’s small and rural businesses. Future Proof Learning partnered with SOSE to design a toolkit that turned complex policy into clear, employer-friendly workshops – empowering staff to deliver sessions with confidence, both in-person and online.
NHS NSS - Modern Leadership Essentials
NHS National Services Scotland (NSS) is one of NHS Scotland’s seven Special Health Boards. It operates as a national non-departmental public body that provides strategic support, infrastructure, and services to the wider NHS Scotland system.
They have been a long standing client of ours over the last 15 years.
Newbattle Abbey College
We partnered with the College to design and deliver a comprehensive solution that included Bespoke Survey Design, Proactive Staff Engagement and Insightful Analysis with Actionable Outcomes. These combined to empower independence amongst the team.
iMultiply
iMultiply is a recruitment consultancy quite different to most other recruitment firms – as it places emphasis on customer satisfaction more than ‘filling jobs’. One of the workshops we delivered for them was around the topic of ‘purpose’, in which we designed some exercises around building self-confidence.
Carnival UK
Carnival UK, the UK’s leading cruise company, approached Future Proof Learning to run webinars for the personal and professional development of their employees over 18 months. These included: Productivity, Sleep, Assertiveness, Self-confidence, Compassion, Dealing with Difficult People, Managing Others and Improving Performance. 170 webinar and face-to-face sessions were successfully delivered to more than 1,300 executives.
Carnival UK Contact Centre
While successfully delivering Carnival UK’s webinar programme, Future Proof Learning were invited to deliver a Sales Training Programme for their contact centre team, which had gained a lot of new employees after the Pandemic. The highly practical 3 hours sessions covered First Call Resolution, Influencing, Confidence Building and Objection Handling. The feedback was excellent with weekly surveys demonstrating that skills and confidence had improved by 15-20%.
Crown Estate Scotland
Future Proof Learning has worked with the senior management team at Crown Estate Scotland since 2016. Initially, we were asked to develop greater cohesion within a small team who were facing some major challenges. We’ve also been engaged in some individual coaching, strategy sessions, productivity workshops, performance management and change management.
Renfrewshire Council
Following some restructuring at Renfrewshire Council and several new appointments, we were invited to work more closely with them as they embedded these changes.
Future Proof Learning has worked with this large and diverse Council for several years.
East Renfrewshire Council
Future Proof Learning’s support has included a full range of training, from skills workshops and management development programmes, to Heads of Service development and a leadership development programme called ‘Leaders for the Future’.
NHS National Services Scotland
We have worked with National Services Scotland for a number of years to design and deliver an innovative and non-standard approach to provide managers with the tools, skills and confidence to improve their leadership skills. The overall objectives are to produce greater business efficiencies and become a more cohesive team.
